Book, join, or reschedule a session

How to book a session:

1. Select book session
2. Choose your attendees
3. Select the date, time, and duration
4. Set the session frequency (i.e. one time, weekly, monthly etc.)
5. Choose the correct time zone
6. Select the location 'Remote' or 'In-person'
7. Click book session

Watch this video on how to book a session

Both you and the supervisee will receive a confirmation email with the HIPAA-compliant Zoom link to join the session and reminder emails as the session approaches.

Join your session

When it's the scheduled time, you can join your session from the link in the confirmation email or from your dashboard. This will take you to right to HIPAA-compliant Zoom.

Once you’re in Zoom, you can begin supervising!

How to reschedule a session

Sometimes we all have a change of plans. If you need to reschedule a session, follow the steps below:

1. Click on the sessions page of your supervisor dashboard.
2. Choose upcoming tab and select the session you would like to cancel
3. Click on actions on the next screen
4. Select edit from the dropdown menu. You'll be prompted to an "edit session" screen where you'll be able to select a new time for your session

Watch this video on how to reschedule a session

If you need to cancel a session

Motivo has a 24-hour cancellation policy. Please provide your supervisee with ample notice and reschedule the session if you will not be able to attend.

The supervisee is also required to provide 24-hour notice prior to canceling a session. They will be charged for the full session price at your discretion if they do not provide 24-hour notice.

How edit session duration

Sometimes, either a supervisee or supervisor may need to end a session early. To manage these unexpected changes in record session accordingly, follow the stepsbelow based on who needs to leave early.

Follow these steos below if the supervisor needs to leave early

1. Click on the sessions page of your supervisor dashboard
2. Choose completed tab and select the session you would like to edit
3. Click on action on the next screen
4. Choose edit from the dropdown menu. This action will direct you to the "edit session" screen, where you can adjust the session duration

Follow these steps below if the supervisee needs to leave early

1. Click on the sessions page of your supervisor dashboard
2. Choose completed tab and select the session you would like to edit
3. Mark attendance and select partial attendance from the dropdown menu. You will then be prompted to adjust the session time in 5-minute increments