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What great clinical supervision looks like in practice: A CE panel discussion

Wednesday, July 29, 2026 · 5:00 PM UTC · 60 min

Jenna Gosden, Rachel Ledbetter, Carla Smith, Amy Smitke

About this webinar

Ask any clinician about the supervisor who shaped them and the answer is almost never a technique. It is a relationship that changed how they work. This panel gets specific about what produces that, covering psychological safety, feedback that lands, the balance of support and challenge, cultural humility inside the supervisory relationship, supervising within real constraints, and staying responsive across years of practice. Grounded in an analysis of 630+ associate recommendations read against current peer-reviewed research.


Ask any experienced clinician about the supervisor who shaped their practice and the answer is almost never a technique. It is a relationship that changed how they work. That observation holds up consistently and it is also unhelpfully vague, and this panel is an attempt to get specific about what produces it.

Four experienced clinical supervisors discuss the relational and clinical qualities that turn supervision from a licensure requirement into a career-shaping relationship. The discussion draws on two sources held together: the panelists' own supervisory practice, and an analysis of more than 630 written recommendations collected from behavioral health associates between 2022 and 2026, read against the current peer-reviewed literature on supervision outcomes.

Six areas structure the conversation. Psychological safety comes first, and specifically what a supervisor does that makes a supervisee willing to bring in the session that went badly instead of the one that went well. The underlying research indicates that people take interpersonal risks like admitting uncertainty or error only where they trust they will not be penalized for it (Edmondson, 1999). The panel then turns to feedback that lands, as distinct from feedback that is technically accurate and changes nothing. From there, the balance of support and challenge, and how to read which one a supervisee needs in a given week. Cultural humility is treated as ongoing practice, including inside the supervisory relationship and its power dynamics (Tervalon & Murray-Garcia, 1998; Hook et al., 2013). The last two areas cover supervising within real constraints of caseload, funding, and documentation demand, and staying responsive across years of practice without burning out.

The panel format is a deliberate choice. Experienced supervisors disagree with one another on several of these points, and watching skilled practitioners work through a real disagreement conveys more about supervisory judgment than a consensus presentation would.

Participants will leave able to describe the supervisory behaviors that establish psychological safety and what they do for supervisee disclosure, to apply a feedback approach calibrated to where a supervisee is developmentally, and to integrate cultural humility practices into case discussion and into the supervisory relationship.

This session is appropriate for clinical supervisors at every experience level and for clinicians preparing to begin supervising. Content level: intermediate.


Speakers

Jenna Gosden

LMHC

Jenna Gosden, LMHC, is a Licensed Mental Health Counselor in good standing and a Florida Qualified Supervisor based in Jacksonville, with over a decade of clinical experience spanning non-profit community mental health and private practice. Holding the Qualified Supervisor credential since 2017, Gosden has supervised associates toward licensure for most of that period, which is the subject of this session. Gosden is particularly interested in counselor ethics and in guiding supervisees through the practical, and sometimes genuinely difficult, application of ethical codes to live cases. Deeply committed to the value of community, supervision, and consultation, Gosden brings a collaborative approach to the supervisors and associates in the Motivo network.

Rachel Ledbetter

LMFT

Rachel Ledbetter, LMFT, is a licensed marriage and family therapist in good standing and the chief executive officer and co-founder of Motivo, a managed clinical supervision platform connecting behavioral health organizations to a national network of more than 1,200 vetted clinical supervisors. Ledbetter started the company out of direct experience with the problem it solves. While accruing hours toward licensure, Ledbetter drove two hours each way to a supervision appointment, paid for those sessions out of pocket, and gave up a full day of billable work for each one. Earlier clinical work included providing therapy to chronically homeless adults on Skid Row in Los Angeles and supporting families through Georgia HOPE. Ledbetter writes and speaks regularly on clinical supervision, access to licensure, and behavioral health workforce development, the subject of this session.

Carla Smith

PhD, LCSW, LMFT

Carla Smith, PhD, LCSW, LMFT, is the Chief Clinical Officer at Motivo, where she leads clinical quality, compliance, and the standards governing supervision and continuing education across the platform. She is licensed as a clinical social worker and as a marriage and family therapist in Georgia, Maryland, Virginia, and the District of Columbia, all in good standing, and is the founder of Haven Therapy and Wellness. Before joining Motivo, Dr. Smith spent eight years at Mercer University School of Medicine as Assistant Program Director and Assistant Professor, overseeing clinical training for master's students in the Marriage and Family Therapy program. She holds a PhD in Human Development and Family Science with a specialization in Marriage and Family Therapy and an MSW in clinical social work, both from the University of Georgia. Her research and teaching center on clinical supervision, cultural humility, and therapist development.

Amy Smitke

LISW-S, LICDC

Amy Smitke, MSW, LISW-S, LICDC, is a Licensed Independent Social Worker with supervisory designation and a Licensed Independent Chemical Dependency Counselor in Ohio, both in good standing, and serves as an adjunct professor alongside clinical practice. Smitke is the founder of Motivated Wellness Solutions and a co-founder of both TheraVault and the Supervision Summit, an annual gathering for supervisors across the behavioral health disciplines. Much of that work has gone into building clinical supervision resources that did not previously exist, which is the subject Smitke speaks and teaches on nationally. Smitke contributes to professional podcasts, leads trainings for practising supervisors, and teaches the clinicians now entering the field.


Continuing education details

Format and interactivity

Interactive synchronous distance learning, delivered live on Zoom. Presenters are on camera. Attendees stay muted and off camera and take part through chat, Q&A, polling, and reactions.

System requirements

A computer, tablet, or phone with a broadband internet connection, speakers or headphones, and the Zoom app or a supported web browser. Your Zoom link is emailed after you register.

Accessibility and accommodations

Live captions are available in every session. To request accommodations, email learn@motivohealth.com before the session.

Grievances and refunds

Concerns and refund requests are handled under the Motivo Learning grievance policy.

References

The bibliography for this webinar is in the one-pager download.

Continuing education

1 CE credit was offered to live attendees.

Association of Social Work Boards (ASWB)

Motivo, #1829, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 10/25/2023 – 10/25/2026. Social workers completing this course receive 1 clinical continuing education credits.

National Board of Certified Counselors (NBCC)

NBCC Approved Continuing Education ProviderMotivo
ACEP No. 7222

Motivo has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7222. Programs that do not qualify for NBCC credit are clearly identified. Motivo is solely responsible for all aspects of the programs.

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