Remove, restore, or cancel removal of a supervisee
Updated August 31, 2026
Before you begin
You need permission to remove supervisees. Removal affects the supervisee's organization access, supervision relationship, and future sessions, so confirm the end date before submitting.
Schedule or complete a removal
Use a future end date when time is needed for a final session or required paperwork.
- Select Supervisees and find the supervisee.
- Open their actions and choose Remove supervisee.
- Select a reason and add an explanation when the form asks for one.
- Choose an End date.
- Review the effects, then select Confirm removal.
The supervisee and their supervisor are notified. On the end date, sessions on or after that date are cancelled, the supervision relationship ends, and no later sessions can be booked. The supervisee keeps their Motivo account, but it is no longer connected to your organization.
Choosing today's date removes the supervisee immediately and cancels future sessions.
Book a final session first
Before you set an end date, check whether the supervisee and supervisor still need a session together. A supervisor often has to sign off on board paperwork or validate hours, and once the relationship ends they can no longer book a session to do it.
Setting the end date a week or two out and asking them to schedule one last session is usually easier than arranging it afterwards.
What removal does to billing
Sessions scheduled before the end date are unaffected. They go ahead and are billed the way they normally would be.
Sessions cancelled by the removal are not billed to your organization, and the supervisor is not paid for them. This is true whether the removal happens on a future end date or immediately, and it is true no matter how close a cancelled session was to starting.
Cancel a scheduled removal
Before the end date, open the supervisee's actions and choose Cancel scheduled removal. Confirm with Cancel scheduled removal in the dialog. The supervisee and supervisor are notified when a manually scheduled removal is cancelled.
Reactivate a removed supervisee
Open Supervisees, select Removed, and choose Reactivate beside the person. Confirm with Yes, reactivate.
Reactivation reconnects the supervisee to your organization, but it does not restore the prior supervision relationship or cancelled sessions. The supervisee must be connected with a supervisor again, and new sessions must be booked.
Review the supervisee's account status after reactivation before arranging the new supervision relationship.