VP of Product

About Motivo

Motivo Health is helping solve the nation’s behavioral health crisis by supporting therapists through the licensure process. Similar to doctors going through residency, therapists must complete two years of supervised experience following graduate school. Historically, these hours had to be completed in person, but the rise of digital health now allows supervision to occur virtually in most states. Motivo partners with over 140 community mental health organizations, treatment centers, digital health companies, and health plans to provide virtual access to quality, vetted clinical supervisors across all 50 states. Learn more in this video.

Motivo Health is in the midst of a thrilling expansion phase, marked by strategic partnerships with major players in the behavioral healthcare ecosystem, including large health systems and influential telehealth platforms.

As we broaden our reach, we are deepening our roots in the supervision landscape by productizing our deep knowledge of clinical supervision. Our goal is to revolutionize the field with innovative technology, making the long, complicated process of clinical supervision as straightforward as possible for both therapists and supervisors.

For an incoming VP of Product, this presents a unique chance to lead the charge in creating and refining cutting-edge products that set new standards for excellence in the industry. Your vision and leadership will be instrumental in driving Motivo Health's mission forward, shaping the future of how therapists achieve licensure and, ultimately, ensuring better access to quality behavioral health care.

We are looking for an experienced VP of Product to join our team. Reporting directly to the Chief Technology Officer (CTO), the VP of Product will play a pivotal role in shaping the strategic direction of our product, driving innovation, and delivering high-quality solutions that meet the needs of our users and customers.

About the role

The ideal VP of Product exhibits the following qualities:

• Customer-first attitude: Advocates for the customer first and foremost, seeking to deeply understand and serve all our users.
• Efficiency and excellence: Balances the urgency of deadlines with a commitment to deliver work that meets the highest standards.
• Resilience and adaptability: Thrives in a dynamic environment, maintaining focus and productivity amidst change and challenges.
• Strategic thinking: Able to develop and articulate a clear vision, translating broad goals into achievable steps that align with business objectives.
• Empathetic communication: Possesses strong communication skills, capable of empathizing with users, team members, and other stakeholders to ensure clear and effective exchanges.
• Data-driven: Uses data to inform decisions, ensuring choices are backed by analytics and lead to measurable outcomes.

We are a fully remote team, so you are welcome to live and work anywhere in the US. We also require that you can maintain at least a 3-4 hour overlap with the US-Eastern time zone on most days.

Qualifications

• Experience: Minimum of 8+ years in product management, ideally within the digital health or digital behavioral health industries. Experience with two-sided marketplaces is an added plus.
• Product management tools: Proficiency with modern product management software (e.g., Jira, Asana, Trello) to keep a pulse on development cycles and manage roadmaps.
• Data analysis: Strong analytical skills with the ability to use SQL, Excel, and data visualization software (e.g., Tableau, Looker, Metabase) to interpret and leverage data in decision-making.
• User experience: Solid understanding of UX design principles and tools (e.g., Figma, Sketch) to collaborate effectively with product designers..
• Technical literacy: Familiarity with software development processes and the ability to communicate effectively with engineering teams. Understanding basic coding principles is an added plus.
• Remote work competency: Proven track record of success in a remote work environment.
• Affinity to Motivo’s mission: Passion for mental health and a genuine commitment to making a positive impact in the lives of others.

What your job will look like

Customer communication

• Customer voice: Engage in extensive customer research to thoroughly understand the needs, challenges, and opportunities of all our customer segments.
• Internal socialization: Relay customer insights to the team, enriching our collective understanding and ensuring our strategies are closely aligned with customer needs.
• External communications: Work closely with the Marketing and Operations teams to craft both internal and external messaging for product updates.

Strategy

• Roadmap development: Develop and refine the product roadmap, integrating company objectives, stakeholder input, customer feedback, and market trends to guide our strategic direction.
• Prioritization: Assess requests from both team members and customers to align with our strategic goals and operational capacity.
• Innovative exploration: Proactively seek out and evaluate new ideas and technologies based on market research that could enhance our product offerings, ensuring Motivo stays at the forefront of the digital behavioral health sector.

Execution

• Feature development: Collaborate with engineers and designers to define and document specifications for new features and updates, ensuring technical feasibility and alignment with user needs.
• Lifecycle communication: Keep all stakeholders informed about the progress and decisions throughout the product development lifecycle.
• User testing: Organize and oversee user testing sessions to gather direct feedback on product usability and functionality, ensuring the end product solves real problems and meets user expectations.

Performance

• Alignment with objectives: Work with the Senior Leadership Team to integrate product goals with company OKRs, ensuring that product initiatives support broader business objectives.
• Success metrics: Establish and monitor key performance indicators for projects, using Business Intelligence tools to create and maintain dashboards that track product success.
• Continuous improvement: Regularly review performance data to identify opportunities for product improvement and optimization, driving ongoing enhancements to meet and exceed user expectations.

What your job will *not * look like

People management

Motivo’s Product team is small with plans to scale it slowly. There may be opportunities for people management in the future, but for now, this is a hands-on role that will require your direct involvement in all aspects of shaping the Product organization and executing within it.

Project management

Our engineers and designers are self-directed and require little in the way of Scrum/Agile ceremony. You’ll be able to inform our project management practices, especially around gaining visibility into project cycles, but it will not be a core component of your role.

Compensation

The starting salary for this role is $170,000-$225,000 USD annually, depending on experience and fit.

Benefits

• Medical, vision, and dental benefits
• Life Insurance, AD&D and Disability Insurance
• 401k with matching contribution
• $100 monthly self-care stipend
• $1,500 annual continuing education/training stipend
• Unlimited PTO, with approval
• Bereavement leave
• Paid paternity/maternity leave
• Menstrual leave
• 100% employer-paid pet insurance
• Fully remote work
• Competitive equity package

At Motivo, we are deeply committed to fostering both personal and professional growth for our team members. We understand that continuous learning and development are key to both individual and company success.

To support this, we offer an annual stipend for books, training courses, and conferences. We also maintain a strong culture of mentorship, offering personalized guidance to help you navigate your career path and achieve your long-term professional goals.

Furthermore, we provide regular performance conversations and feedback sessions, aimed at fostering your growth and constructively addressing areas for improvement.