Moving Clinical Supervision Online During COVID-19

online clinical supervision agency virtual

The novel coronavirus (COVID-19) is impacting nearly every aspect of our daily lives and our global economy. 

You’re likely monitoring the situation closely, reading up on what experts are saying, and considering how this might impact you and your business.

If you are a mental health agency, you are likely feeling the weight of every decision right now – knowing that your company is responsible for the livelihood of therapists and case managers, as well as the mental health care of children, adults, and families.

Most mental health agencies are either already equipped with a telehealth option, or can quickly develop a telehealth plan to serve clients virtually.

However, you may or may not have a plan in place for virtual clinical supervision.

Clinical supervision is important for several reasons right now.

  • Supervision is required by payers: Depending on the terms of your contract with payers, clinical supervision is often a requirement for any pre-licensed therapist providing direct services.

  • Licensure is important to staff: Pre-licensed staff depend on consistent supervision to ensure they continue tracking toward licensure requirements. Developing a virtual supervision plan will help them know you value them as employees.

  • Staff need clinical guidance now more than ever:  During times of uncertainty, staff look to clinical supervisors to know how to respond to client situations they’ve not dealt with before. Consistent supervision helps therapists navigate these uncharted waters with their clients.

  • Supervision must be secure:  Most states require virtual supervision to meet the same HIPAA-compliant standards as your company’s telehealth solution. This means that basic video-conference solutions don’t cut it.

One of the first questions that might be on your mind is whether or not virtual clinical supervision is allowed in your state.

Fortunately, state licensure boards have been moving in the direction of allowing virtual supervision for several years now.

In fact, 45 states currently allow clinical supervision through secure video-conference.

Motivo was created in direct response to these legislative changes. We offer agencies an affordable, easy-to-use virtual supervision platform. We can get an agency up-and-running on Motivo within a matter of days.

We’ve developed state-by-state data on clinical supervision regulations and we are here to be a resource for mental health agencies who want to move clinical supervision online, either temporarily or permanently.

We’d love to share our research with you and help you develop a plan for virtual clinical supervision.

If you want to schedule some time to discuss, complete this form and we’ll follow up with you.

Feel free to reach out to me directly with your questions. I can be reached at or 423-605-4736.

We are here to help.

– Rachel
  CEO/Founder, Motivo

Rachel McCrickard, LMFT

Rachel McCrickard, LMFT

Rachel is the CEO & Founder of Motivo, a HIPAA-compliant video platform connecting mental health therapists to the clinical supervision hours needed for licensure. She's also a LMFT, and brings her years of experience as both a therapist and a supervisor to her vision for Motivo. She also is a huge fan of pizza and yoga, in that order.

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