Your voice, experience, and perspective is important to us!
If you have a grievance you’d like to share regarding a Motivo Continuing Education event, please follow the below steps to let us know.
Motivo respects your right to an orderly process whereby problems, complaints, and disagreements with Motivo’s continuing education program can be considered fairly and quickly. If you have a grievance with a Motivo continuing education program, you should proceed using the following steps:
If you do not take your concern to the next grievance step within the designated time limits, Motivo will consider the grievance settled based on the last reply or action. If Motivo fails to comply with the grievance procedures and prescribed timelines, the attendee’s grievance will automatically advance to the CEO.
You are encouraged to file a grievance when you are dissatisfied with any aspect of Motivo’s continuing education events. Motivo will not withhold services, or take any other form of recrimination based on your filing a grievance.